Terms of Service

General Information

We reserve the right to refuse service to anyone for any reason at any time

Please note that we cannot accept any of the following cases :

  • R18 Work
  • Free Request
  • Work without credit
  • Single Layer Image
  • Work that has already been modeled by another person
  • Work that needs .cmo3 file (file for modeling purpose)
  • Work that will be re-sold to different person (second-hand distribution) not by original artist

We can accept work from :

  • PSD File with separated layer (separated base color, shadow, line, and highlight) provided by general Illustrator
  • PSD File divided by parts provided by Live2D Illustrator

We prioritize accepting model that can be show publicly on social media (Twitter / Youtube / Discord)

Because the range of motion is large, it is usually needed to revise the original illustration

Please have the prior agreement for the illustrator to fix the illustration according to the instruction

In case of unavailability, please get the permission from the illustrator to modify the illustration

Price and Payment

Final price will be determined after .PSD file inspection

Payment will be done using PayPal Invoice or Wise (Formerly TransferWise)

Wise only available for order payment above $1000

Using Wise will give you 5% discount
 

Payment are divided into :

  • 10% Down Payment
  • 45% First Payment when modeling start
  • 45% Second Payment after the model finished
 
Payment should be made within 7 days after invoice is sent

Timeline and Workflow

Generally, the process of work will be :

  • Request accepted
  • PSD file Inspection (1-3 days)
  • Price determined
  • Down Payment paid
  • Creating instruction file for the Illustrator (1-3 days)
  • Schedule created according to slot and the Illustrator availability
  • The Illustrator revise the illustration according to instruction (time depend on the illustrator)
  • File check (1-3 days)
  • First payment paid
  • Live2D Modeling work started (2-4 weeks)
  • Preview video delivery
  • Second Payment Paid
  • Model file delivery
  • Tracking setup & Testing
 
 
 

Delivery

The file will be delivered in .rar file. Please use the archive manager program (such as WinRAR and 7-Zip) to extract the file.  Rar file will contain the necessary file to use in tracking app

We will not provide .cmo3 file (file for modeling) in delivery

We will assist you in tracking app setup after delivery

Future support for defects and bugs in the model will be available after delivery free of charge

Please do not forget to put credit in your bio (Social Media or Streaming Service that you use)

We reserve the rights to show your model as portfolio in our Website and Social Media after your debut

Cancellation Policy

No cancellation after the model is finished. Client will need to pay in full after the model is finished

In the event of a cancellation being made by the client before the model is finished, all payments made are not refundable, but no further payment will be billed